Pre-Customer FAQ

The most common questions and their answers regarding our Streaming Services

Pre-Customer FAQ

We want to make sure we’ve answered any and all questions, cleared up any pricing/payment stuff, and resolved any mysteries before you become a customer. Find answers to questions on bandwidthdeliverypayment, SHOUTcast streaming, Live Streaming Media, Video On Demand Services and more below. Afterwards, check out more resources at Online Support Center.

What is bandwidth?
How does bandwidth differ from plays?
How can I predict how much bandwidth I'll use or need?
What happens if I go over my included amount of bandwidth?
How do overages work?
What are the encoding output dimensions for Vidblee?
What audio encoding rate do you use?
What frame rate do you encode in?
What is a video codec?
Encoding Delayed
How does Vidblee deliver video content?
Can I host my videos myself or on another network (such as Amazon S3) while using Vidblee?
Does Vidblee support live streaming?
Do i need to worry that Vidblee might block or delete my videos like YouTube and Vimeo does?
I’d like to integrate Vidblee into my app/website? Can I do this?
Can I use one Vidblee account for multiple websites?
What payment methods do you accept? Can I use Paypal?
What happens if I need to change my subscription?
I need to cancel my account, how can I do that?
VAT Information for EU Subscribers